Risk Management Services

Phone: (800) 456-5974

Risk Management Services Director: Michael Shannon

Associate Director: Robert Ruiz
Deputy Director, Operational Risk Services: Jennifer Kolbasinski
Coordinator: Lee Bell-Hovland
Risk Analyst: Teril Moncivais

Risk Consultant Consulting
Risk Management Consultants
Northeast: Edward Perez
Northwest: Steve Owens
Southeast: Lisa McCaig
Southwest: Ernesto Galindo

Underwriting and Member Services
Fax: (512) 479-1426
Email

Deputy Director, Underwriting Services: Kelly Flores

Member Services and Underwriting Specialist: Rafaela Galindo
Senior Underwriter: Lucia Espinoza

Member Services Representatives
Northeast: Brittany Davis
Northwest: Yolanda De La Fuente
Southeast: Nelly Cano
Southwest: Sofia Maldonado

Risk Control Services
Fax: (512) 476-6231
Email

Deputy Director, Risk Control Services: Clemente "Clem" Zabalza
Risk Control Administrative Assistant: Kristin Bryan

Human Resources Consultants
Supervisor: Lorie Floyd

Northeast: Halie Bever
Northwest: Rita Fyffe
Southeast: Lisa Idais
Southwest: Cheraun Blankenship

Risk Control Consultants
Northeast: Isaac Garcia
Northwest: Nick Agorichas
Southeast: Joe Szewczyk
Southwest: Vacant

Law Enforcement & Simulator Consultants
Supervisor: Darren Jackson

Northeast: Kenny Lemons Jr.
Northwest: Carmen Napp
Southeast: Vacant
Southwest: David Whitis
Driving Simulator Consultant: Don Courtney
Law Enforcement Simulator Training: Jessica Medrano
Law Enforcement Education Specialist: Steph Plover

Claims
Claims Hotline: (855) 47CLAIM or (855) 472-5246
Email

Claims Manager: Stacy L. Corluccio

Property and Auto Claims Program Supervisor: Brett Anderson

Workers' Compensation Claims Program Supervisor: Helana Barmore

Claims Support Specialists: Victoria Lopez, Itzel Uvalle

Claims Examiners
Auto and General Liability:
Northeast: Makaelah Kaiser
Northwest/Southwest: Stephen Sanchez
Southeast: Tanya Davis

Public Officials and Law Enforcement Claims Supervisor: Andrea Beard

Public Officials and Law Enforcement Claims Examiners
Northeast: Misty Pahl
Southeast: Joe Copeland
Northwest/Southwest: Mary Briseno

Workers' Compensation Claims
Sedgwick
(800) 752-6301