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TAC Employment Opportunities

CIRA Manager

Position Overview
The County Information Resources Agency (CIRA) is managed by the Texas Association of Counties and exists to provide counties assistance with using technology.  Currently, CIRA focuses on providing websites and website content management to Texas counties and email to county officials and county employees. The CIRA Manager supervises a staff of two, one of which is currently a half-time position. The position is responsible for vendor management and all program operations and services. The CIRA Manager reports directly to executive management and is the person primarily responsible for implementing policies and overseeing services approved by the CIRA board, which is comprised of current county officials and employees.

Experience and Education Preferences

  • 3-5 years of relevant technical experience, including technical support related to mail client configuration, TCP/IP configuration, DNS management and working knowledge of HTML.
  • Bachelor’s Degree in Computer Science, Information Systems, Business, or Communications, but will consider relevant experience
  • CompTIA Network + or similar qualifying certification preferred

Other Helpful Skills & Abilities

  • Strong understanding of the Microsoft OS; specifically mail client configuration with Outlook, Outlook Express and Windows  Livemail; MacMail and Thunderbird in addition to configuration for mobile devices.
  • Experience working with Barracuda Email Security Gateway
  • Experience with managing listserv message systems
  • Experience with Microsoft Office Suite, specifically Outlook 2013, 2010, 2007 and Windows Live Mail
  • Understanding of JIRA and other helpdesk SaaS platforms
  • Outstanding customer service skills
  • Experience with Citrix GoToAssist or other related remote viewing applications

Please send resume to . No phone calls, please.

Operations Manager

Non-profit with 150+ employees looking for an organized, excellence-oriented professional to coordinate and support the operations of several workgroups, including executive management, IT infrastructure and data services. This position provides general project management, manages the company’s information security and business continuity programs and works with management to refine and document business processes.

This is not a technical position, but some understanding of how a business uses and supports technology would be helpful.

Please send resume to . No phone calls, please.

IT Support Analyst

Position Overview
The IT Support Analyst handles inbound support calls/e-mails from users and resolves issues or directs the issue to the correct staff member for resolution in a timely and efficient manner. The position is responsible for maintaining the organization's desktop environment by installing hardware and software solutions and supporting all Tier 1 level support requests. Tier 1 level provides basic application, software and hardware support to customers.

Experience / Education Requirements

  • 1-3 years relevant technical experience
  • Experience supporting network users in a corporate environment
  • Experience working in a Microsoft network environment
  • Prefer a Bachelor’s Degree in Computer Science, Information Systems, Business, Communications or minimum of 1-3 years in related field
  • Preferred certifications:
    • Microsoft Certified Information Technology Professional (MCSE)
    • VMware Certified Professional (VCP)

Other Skills & Abilities

  • Strong understanding of the Microsoft OS including but not limited to Windows 7, Windows 10, Server 2008/2012, Office365
  • Preferred experience working in a VMware or other virtual infrastructure environment
  • Networking experience with TCP/IP, DNS and DHCP
  • Understanding of Active Directory and Exchange in the Cloud
  • Ability to resolve Tier 1 hardware/software support
  • Ability to meet deadlines and provide timely updates
  • Ability to provide outstanding customer service at all times
  • Ability to read manuals and apply knowledge without extensive training
  • Ability to work independently with minimal direct supervision and handle multiple priorities
  • Excellent communications skills, positive attitude and a professional demeanor
  • Attendance during normal business hours is an important aspect of this position; some overtime may be required  

NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

Please send resume to . No phone calls, please.

Print Production Assistant

Position Overview
Print Production Assistant must be well organized and able to work efficiently on multiple projects to meet tight deadlines Experienced with digital print and mechanical binding techniques. The position includes running several output devices including, Solvent Printers, and Plotters, small and large format Laminator. Digital Printers and offline binding equipment within an on-time delivery schedule. Previous experience in a commercial pressroom environment is required.

Skill and training in RIP, Plotter and/or other production software is a plus. Will assists in tracking of supplies and consumables needed for all production printing equipment. Manufacturing and inspection processes of all output materials. 

Minimum four years’ experience in producing printed and bound materials marketing collateral (with an emphasis on sign and print production). Candidates may be asked to take a hands on skills assessment test.

Working in a Digital production Environment. Excellent communication skills. An understanding of print and binding methods and how to accomplish them. Ability to work well both independently and with a team.

Applicants will be required to undergo a pre-employment background check and be able to follow detailed instructions and execute tasks Adhere to and participate in all customer and industry quality and safety standards & regulations. Some evening and weekend hours may be necessary.

Competitive Salary including benefit package with health insurance. 

This is not a Design position. Candidates with printing and binding experience will receive top priority. This is a full time career opportunity. 

Send complete resume with references and salary requirements to for consideration.

Applicant Federal Postings